Steve Johnson's Customer Conversations: A Product Manager's Superpower makes the case that talking directly with customers isn't just research. It's a core leadership behavior that builds your credibility and sharpens your judgment. The book demystifies the whole process. It shows why secondhand intelligence (sales reports, support tickets, analytics) can't replace direct conversation. As Johnson puts...
Steve Johnson's Customer Conversations: A Product Manager's Superpower makes the case that talking directly with customers isn't just research. It's a core leadership behavior that builds your credibility and sharpens your judgment. The book demystifies the whole process. It shows why secondhand intelligence (sales reports, support tickets, analytics) can't replace direct conversation. As Johnson puts...
Steve Johnson's Customer Conversations: A Product Manager's Superpower makes the case that talking directly with customers isn't just research. It's a core leadership behavior that builds your credibility and sharpens your judgment. The book demystifies the whole process. It shows why secondhand intelligence (sales reports, support tickets, analytics) can't replace direct conversation. As Johnson puts...
Prepare for an eye-popping townhall discussion on the truth about product failure. We’ve all heard the stats—80-95% of products fail. But what's the real truth behind these numbers? More importantly, what actually causes products to fail, and how can you avoid it? In this session, we’ll uncover the tall tales behind the failure rates and...
Feeling whiplash from constant priority changes? Join our roundtable to find your balance and keep your roadmap steady!