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UID:10000224-1780668000-1780671600@productcoffee.com
SUMMARY:Customer Conversations Book Club
DESCRIPTION:Steve Johnson’s Customer Conversations: A Product Manager’s Superpower makes the case that talking directly with customers isn’t just research. It’s a core leadership behavior that builds your credibility and sharpens your judgment. \nThe book demystifies the whole process. It shows why secondhand intelligence (sales reports\, support tickets\, analytics) can’t replace direct conversation. As Johnson puts it: “A direct conversation lets you hear context\, feel hesitation\, and notice what triggers emotion. That’s not trivia. That’s strategy.” \nThere’s also a sharp chapter on AI’s role in product work. Johnson’s take: if you use AI to free up time for more customer conversations\, great. If you use it to avoid those conversations\, you’re building on sand. \nWhy join this series? \nWhen you avoid customer conversations\, you outsource judgment. This book removes the mystery and helps you build a habit of making customer insights your source of truth. It’s practical\, not preachy\, and it gives you a framework for conversations that reveal what customers actually need instead of what you assume they want. \nGet the book: https://amzn.to/4tSfNCX \nJoin Bookclub for Invites
URL:https://productcoffee.com/event/customer-conversations-book-club/2026-06-05/
LOCATION:Virtual Product Coffee Meetup
ATTACH;FMTTYPE=image/jpeg:https://productcoffee.com/wp-content/uploads/2026/05/Website-Customer-Conversations-Bookclub.jpg
ORGANIZER;CN="Product Coffee":MAILTO:info@productcoffee.com
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260522T140000
DTEND;TZID=America/New_York:20260522T150000
DTSTAMP:20260709T104642
CREATED:20260508T181840Z
LAST-MODIFIED:20260508T183731Z
UID:10000223-1779458400-1779462000@productcoffee.com
SUMMARY:Customer Conversations Book Club
DESCRIPTION:Steve Johnson’s Customer Conversations: A Product Manager’s Superpower makes the case that talking directly with customers isn’t just research. It’s a core leadership behavior that builds your credibility and sharpens your judgment. \nThe book demystifies the whole process. It shows why secondhand intelligence (sales reports\, support tickets\, analytics) can’t replace direct conversation. As Johnson puts it: “A direct conversation lets you hear context\, feel hesitation\, and notice what triggers emotion. That’s not trivia. That’s strategy.” \nThere’s also a sharp chapter on AI’s role in product work. Johnson’s take: if you use AI to free up time for more customer conversations\, great. If you use it to avoid those conversations\, you’re building on sand. \nWhy join this series? \nWhen you avoid customer conversations\, you outsource judgment. This book removes the mystery and helps you build a habit of making customer insights your source of truth. It’s practical\, not preachy\, and it gives you a framework for conversations that reveal what customers actually need instead of what you assume they want. \nGet the book: https://amzn.to/4tSfNCX \nJoin Bookclub for Invites
URL:https://productcoffee.com/event/customer-conversations-book-club/2026-05-22/
LOCATION:Virtual Product Coffee Meetup
ATTACH;FMTTYPE=image/jpeg:https://productcoffee.com/wp-content/uploads/2026/05/Website-Customer-Conversations-Bookclub.jpg
ORGANIZER;CN="Product Coffee":MAILTO:info@productcoffee.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260508T140000
DTEND;TZID=America/New_York:20260508T150000
DTSTAMP:20260709T104642
CREATED:20260508T181840Z
LAST-MODIFIED:20260508T183731Z
UID:10000222-1778248800-1778252400@productcoffee.com
SUMMARY:Customer Conversations Book Club
DESCRIPTION:Steve Johnson’s Customer Conversations: A Product Manager’s Superpower makes the case that talking directly with customers isn’t just research. It’s a core leadership behavior that builds your credibility and sharpens your judgment. \nThe book demystifies the whole process. It shows why secondhand intelligence (sales reports\, support tickets\, analytics) can’t replace direct conversation. As Johnson puts it: “A direct conversation lets you hear context\, feel hesitation\, and notice what triggers emotion. That’s not trivia. That’s strategy.” \nThere’s also a sharp chapter on AI’s role in product work. Johnson’s take: if you use AI to free up time for more customer conversations\, great. If you use it to avoid those conversations\, you’re building on sand. \nWhy join this series? \nWhen you avoid customer conversations\, you outsource judgment. This book removes the mystery and helps you build a habit of making customer insights your source of truth. It’s practical\, not preachy\, and it gives you a framework for conversations that reveal what customers actually need instead of what you assume they want. \nGet the book: https://amzn.to/4tSfNCX \nJoin Bookclub for Invites
URL:https://productcoffee.com/event/customer-conversations-book-club/2026-05-08/
LOCATION:Virtual Product Coffee Meetup
ATTACH;FMTTYPE=image/jpeg:https://productcoffee.com/wp-content/uploads/2026/05/Website-Customer-Conversations-Bookclub.jpg
ORGANIZER;CN="Product Coffee":MAILTO:info@productcoffee.com
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DTSTART;TZID=America/New_York:20240911T073000
DTEND;TZID=America/New_York:20240911T090000
DTSTAMP:20260709T104642
CREATED:20240909T125949Z
LAST-MODIFIED:20240910T214942Z
UID:10000101-1726039800-1726045200@productcoffee.com
SUMMARY:The Big Lie: What You’ve Been Told About Product Failure
DESCRIPTION:Prepare for an eye-popping townhall discussion on the truth about product failure. We’ve all heard the stats—80-95% of products fail. But what’s the real truth behind these numbers? More importantly\, what actually causes products to fail\, and how can you avoid it? In this session\, we’ll uncover the tall tales behind the failure rates and provide actionable strategies to ensure your product thrives. The truth may surprise you\, but that makes your role as a product manager even more essential. \n## **Key Takeaways:**\n– The reality behind product failure statistics.\n– Why most products fail and how to prevent it.\n– How to minimize the cost of product failure and keep your projects on track. \nThis event is included for free with a Product Coffee Premium membership. If you aren’t already a member\, join today! \n \nRegister
URL:https://productcoffee.com/event/the-big-lie-what-youve-been-told-about-product-failure/
LOCATION:Virtual Product Coffee Meetup
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240807T113000
DTEND;TZID=America/New_York:20240807T130000
DTSTAMP:20260709T104642
CREATED:20240805T223846Z
LAST-MODIFIED:20240805T223846Z
UID:10000092-1723030200-1723035600@productcoffee.com
SUMMARY:Priority Whiplash in the Age of Gen AI
DESCRIPTION:Are you tired of feeling like you’re on a rollercoaster ride of constant priority changes? We’ve got your back! Join our roundtable discussion on “Priority Whiplash In The Age of Gen AI” where we’ll tackle the root causes of frequent reprioritization and how to keep your cool amidst the chaos. Whether it’s changing leadership\, the latest “must-win sales deal\,” or stakeholder demand for AI-powered features\, we know you deal with constant pressure to justify your choices. We’ll dive into calming the panic and uncertainty that comes with sudden shifts and share strategies for influencing a more disciplined roadmap.\nBring your best (and worst) stories\, your sense of humor\, and your readiness to brainstorm solutions with fellow product managers. Together\, we’ll navigate the whirlwind of priority changes and find ways to bring stability to our roadmaps.\nKey Takeaways:\n1. Understand the common causes behind frequent priority changes and how to address them.\n2. Learn techniques to calm panic and uncertainty during periods of rapid reprioritization.\n3. Discover strategies to influence and maintain a more disciplined and steady roadmap.\nMark your calendar for August 7\, 2024\, at 11:30 AM EDT. Don’t miss out on this engaging and insightful session designed to help you keep your balance in the ever-changing landscape of product management. \n \n \nRegistration for Priority Whiplash in the Age of Gen AI will open soon. Join our Free or Premium community to be notified as soon as it does! \nSign Up To Be Notified
URL:https://productcoffee.com/event/priority-whiplash-in-the-age-of-gen-ai/
LOCATION:Virtual Product Coffee Meetup
CATEGORIES:Weekly Product Coffee
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